FAQ's

Shipping Information

We ship all bicycles UPS Ground*. Shipping costs range from $55 to $130 for complete bicycles based on your location in the continental United States.
Average box dimensions --> Size: 53" x 30" x 9" Weight: 35lbs
We will email you tracking information as soon as the item is shipped from our store in Sausalito, CA.
All sale items final.
Unfortunately, we do not currently ship internationally. Thanks for your understanding.

* If you would like your shipment expedited, please call us and let us know which rate you would like applied to your purchase.

Packing Information

All bicycles are completely assembled and test ridden before they're shipped.
Bicycles should be reassembled by an experienced mechanic at your local bike shop.

Additional Questions